Award Announcement

Best eService

Overview

This category is designed to recognize the Private sector entities offering eService to their end users reducing the cost, time and effort to accomplish a task or a series of tasks through multiple channels that enable easy service delivery with a high level of speed and transparency

Entry criteria

  • The applicant must be categorized as a Bahraini organization (Private or NGO).
  • The application should be operational, accessible, and available at the time of application submission.

Evaluation Criteria

  • Impact of service on society.
  • Provide Cost savings and efficiency solutions in resources and time.
  • Illustrate the ability to implement problem-solving techniques and improve services.
  • Creative use and utilization of relevant emerging technologies.
  • Implementation of a continuous improvement plan.
  • Degree of effectiveness (Volume, value, distribution, market share and other success factors).
  • Customer Support.