Award Announcement

Best Government-to-Government eService (G2G)

Overview

This category is designed to recognize the governmental entities that present electronic services to their end users reducing the cost, time and effort to accomplish a task or a series of tasks.

Entry criteria

  • The applicant must be categorized as a Government Body in the Kingdom of Bahrain.
  • The service should be operational and accessible at the time of application submission.
  • The service should be provided from a government entity to a government entity.

Evaluation Criteria

  • Impact of service on society.
  • Diversity of Channels used to provide the eService.
  • Provide Cost savings and efficiency solutions concerning resources and time.
  • Illustrate ability to implement problem-solving techniques and improve services.
  • Apply innovative ideas.
  • Implementation of a continuous improvement plan.
  • Level of service integration.
  • eService security (e-Payment transactions, information and customer data).
  • Degree of effectiveness (Volume, value, distribution, and other success factors).
  • Customer support.
  • Compliance with W3C standards